• FSP is a long standing consultancy partner to L&G providing clear, concise, insightful research to our Asset teams.  Their work helps us understand the interaction of our shoppers and retailers to ensure that the investment performance of our shopping centres and retail parks is optimised.  We also use FSP to assist in the evaluation of potential acquisitions including our recent purchase of Fremlin Walk, Maidstone.

    Bill Hughes|Managing Director, Legal & General Property

  • Manchester City Council have worked with FSP over the last year to understand the City Centre's shopper audience, who they are where they come from, how the profile evolves throughout the year and how we can attract more shoppers to Manchester. The depth of understanding that FSP have provided in terms of Manchester's catchment has helped inform our marketing, regeneration and growth strategies for the City Centre. Their consultative approach really got to the heart of the issues involved in a complex area and helped to facilitate partnership working across different Council departments and external stakeholders. I look forward to continue our working relationship with them in the future. Peter Richards, Insight & Planning Manager, Corporate Communications, Manchester City Council.

    Peter Richards|Insight & Planning Manager, Manchester City Council

  • FSP works across Redefine’s UK portfolio and are extending this to provide their usual robust research to Schloßstraße Center in Berlin which will be used to support asset management, leasing and marketing.

    Michelle Daniels|Group Marketing Manager, Redefine International plc

  • In the current very difficult current economic conditions we are finding that traditional retail planning studies drawing on household surveys, estimates of development potential and health checks are insufficient to inform a robust and realistic strategy to sustain and enhance town centre vitality and viability. I have no hesitation in recommending FSP in providing a very knowledgeable commercial perspective in this challenging area of work.

    Tim Brown|Chief Planning Officer, Blackpool Council

  • We were aware of FSP’s work on shopping centres and also as a liaison between landlords and retailers. We wanted to build on our understanding of the Menkind customer profile and buying habits. After meeting with Jo and the team, we quickly realised that an analysis of our online customer – as well as in-store – would provide us with a rounded view of the customer experience we provide. Having this defined view of our customer really means we can develop a product strategy that responds to their preferences and needs. It’s vital that we demonstrate how well we understand our customer through our product range so we will be building this into our strategy.

    Paul Kaufman|Chief Executive, Menkind

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