• Much retail planning focuses on 'capacity' and floor space issues. What FSP do is to provide a commercial 'reality check' of 'demand' based on actual market analysis and the socio-economic composition of the catchment which then needs to be considered alongside 'theoretical' capacity figures. This provides an added dimension when considering and understanding development proposals and one that tends to be overlooked by many planning and property professionals

    Adrian Swift|Chief Planning Office, Blackburn with Darwen Borough Council

  • The report is comprehensive, very interesting and will assist us implement our asset management initiatives by giving the ideas a research or ‘academic’ foundation. This gives the initiatives an integrity our board requires.

    Nick Gregory|Senior Retail Asset Manager, Redefine International Property Management Limited

  • We were aware of FSP’s work on shopping centres and also as a liaison between landlords and retailers. We wanted to build on our understanding of the Menkind customer profile and buying habits. After meeting with Jo and the team, we quickly realised that an analysis of our online customer – as well as in-store – would provide us with a rounded view of the customer experience we provide. Having this defined view of our customer really means we can develop a product strategy that responds to their preferences and needs. It’s vital that we demonstrate how well we understand our customer through our product range so we will be building this into our strategy.

    Paul Kaufman|Chief Executive, Menkind

  • I am very pleased to have given the approval to the research as this really does appear to me to be money well spent.

    Robert Wood|Fund Manager , Continental European Real Estate

  • Aviva investors have successfully worked with FSP for some time.  We see research  as being a key component of active asset management and FSP provide Aviva Investors with a first class, comprehensive service which is tailored to suit our specific requirements.

    Chris Paterson|Property Fund Manager, Aviva Investors

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