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FSP View: Outlet Centres – no longer the poor relation

Posted by: FSPRetail , 20 June 2013

Quoted in RLI and providing the Keynote Speech at ICSC Outlet Connections Plus, FSP’s Director, Ken Gunn is an authority on Outlet Centres. This month Ken has provided FSP’s View on Outlet Centre shopping now and into the future.  read more…

Tags: EUROPE, THE FSP VIEW

Product Focus: Net Promoter Score

Posted by: FSPRetail , 06 June 2013

At FSP we believe that retail research should start with a question – would you recommend this destination to a friend? Asking this one simple question provides a hugely useful piece of information to our clients.  read more…

Tags: RETAIL PULSE, PRODUCT FOCUS

FSP View - The Rise of Click and Collect

Posted by: FSPRetail , 23 May 2013

Already fully aware of the impact of internet retailing on the High Street, and having read the ExperienceLab Click & Collect Customer Experience report, we thought we would dedicate this month’s newsletter to a truly FSP View. We have put on our consumer hats to consider the impact of Click & Collect but still within the context of FSP’s over-arching aim of optimising the trading performance of Shopping Centres and Retail Parks.  read more…

Tags: E-TAILING, THE FSP VIEW

Estates Gazette Retail Summit 2013 - 'Online is an Opportunity' & 'Give Customers What They Want'

Posted by: FSPRetail , 20 May 2013

Last week Estates Gazette, in association with BCSC, held the 2013 Retail Summit.

The main focus of the conference was:  read more…

Tags: RETAILERS, E-TAILING, FUTURE OF RETAILING, EMPTY SHOPS, THE HIGH STREET, OUT OF TOWN

Out of Town Leasing Support

Posted by: FSPRetail , 10 May 2013

According to recently published research by Trevor Wood Associates, the vacancy rate on UK retail parks rose from 9.1% to 9.9% in the second half of 2012 - the largest year-on-year increase since 2008. While the causes are obvious (failed retailers, weak consumer demand and the growth of online shopping to name but three), the solutions are less clear.  read more…

Tags: RETAIL PULSE, PRODUCT FOCUS, OUT OF TOWN

Completely Retail Marketplace 2013 - a successful day for FSP

Posted by: FSPRetail , 02 May 2013

On Tuesday FSP attended the second Completely Retail Marketplace in Spitalfields, East London - an event that is quickly establishing itself as one of the key dates in the retail and property calendar. With attendees including a mix of landlords, agents and retailers, it provided an excellent opportunity for FSP to share its independent insight and discuss its range of support and services.  read more…

Tags: RETAILERS, EVENTS

Hammerson ‘We Love Retail’ Awards

Posted by: FSPRetail , 25 April 2013

A fun evening was had at the Hammerson ‘We Love Retail’ Awards.  read more…

Tags: SHOPPING CENTRES, EVENTS

FSP View - Back to the Future

Posted by: FSPRetail , 18 April 2013

With Margaret Thatcher and football hooliganism dominating the news, the past few days have felt like a step back in time to the 1980s. Though the retail landscape has progressed significantly since then, the role of one of the great hopes of the 1980s, the entrepreneur, is becoming increasingly relevant. With a number of national retailers either entering administration or consolidating their portfolios, a new band of entrepreneurs would be extremely welcome. Step forward the temporary store.  read more…

Tags: EMPTY SHOPS, THE FSP VIEW

Product Focus: Retail Mix

Posted by: FSPRetail , 10 April 2013

Successful shopping locations are those that sufficiently satisfy consumer needs to attract enough shoppers. To become relevant in this way calls for:
   read more…

Tags: RETAIL PULSE, PRODUCT FOCUS

FSP View - The Shop Challenge

Posted by: FSPRetail , 21 March 2013

Learning to Live with Online  read more…

Tags: E-TAILING, FUTURE OF RETAILING, EMPTY SHOPS, THE FSP VIEW, THE HIGH STREET

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